The phrase Empower People More is the bedrock of our culture. But they are just hollow words unless we put strategy and intention behind them. The goal is to empower our consumers, and our approach has to include support and opportunities for every team member and...
A lot of people in our industry started in a totally different environment. Though the organizations where we made our start may not have had a handle on the culture, and may not have been the places to grow into the types of leaders we are meant to be, there was a...
Empowering people more is the designation EPM uses to inform the approach we take and the characterization behind who EPM is and what EPM does on a daily basis. We are in the people business, not the mortgage business. Homebuyers are just the segment of the population...
The key to happiness is getting 1% better every day. If you’re constantly improving and striving for something better, with the intention behind it to lift other people and help make them better, that selflessness is a powerful driver. Self-improvement is about...
Resilience is all about how you get back up after you learn from your mistakes. Whether it’s about embracing conflict or accepting struggle and getting up and moving forward– learning from mistakes is how we improve and win as an organization. As a sports fan, I...
Don’t underestimate the power of gratitude. It’s a small daily practice that has significant personal and professional benefits. When people receive and show gratitude, there are measurable long-term happiness and satisfaction boosts. Gratitude helps us...